Source: European Parliament
After the Digital Content Directive (DCD) and Sale of Goods Directive (SGD), some measures to improve durability and fight premature digital obsolescence were introduced by further EU legislation, but they are still not sufficient. Information about the minimum period during which the producer or the provider supplies software updates should be made available to consumers in all cases, and not only where the producer or provider makes such information available to the consumer’s contractual counterparty (Article 6(1)(lc) Consumer Rights Directive (CRD)). Information about the supply of updates should also be provided, according to Article 6(1)(o) CRD, in the framework of information on the duration of the contract.
Alberto DE FRANCESCHI